Playing the Host Game

I'm not talking about having people over for dinner party or serving up a better spread than the next guy. I'm not talking about making the most creative Martha Stewart center pieces. I'm talking about your website or blog. For bloggers, the two most common choices are Blogger and WordPress. There is always the option to go completely free on those services, but that means your domain name will have “.wordpress.com” or “.blogspot.com” which lets the entire world know you are too cheap to purchase a domain and don't take your blog seriously. The free option is for people who want to share cute stories and photos with the grandparents.

Your first step is to purchase a domain name. I did some research and followed the recommendation of other bloggers in choosing to acquire my domain from godaddy.com. It was a very simple process and not too expensive. Once you find a domain name that no one else has registered and that is descriptive of your website identity and content, pull the plug and make the purchase. Now you have to pick a service to host your site. Godaddy offers hosting as well. I chose to go with bluehost, based on recommendations from other bloggers. They offer multiple plans and the price gets cheaper the more time you buy at once. Seeing as this was my first experience in creating a site, I decided to go month to month until I decided this whole blog thing was going to become, well, a thing. It started out at 9.99 a month, but was quickly jacked up to 11.99 a month. That is crazy expensive!! Bluehost was very easy. I installed WordPress, changed the name servers at godaddy, and I was off and running.

After a few months, I went in to bluehost to look at what it would cost to change my plan to one or two years, but there wasn't an option to do it. It said I had to call customer service. I hate calling customer service! In bluehost's defense, the one time that I did have to call them, they were very friendly and fixed my problem right away. I just don't like having to call in as a general rule.

So I started to look at other hosting services and found one with a coupon that would allow me to purchase three years of hosting for around $65! That is a great price. I googled the company and didn't find any negative reviews, so at that price, I went for it. My new hosting service is through hostmetro.com. I couldn't even get one year of bluehost for that price.

Then began the headache. I am not a software engineer or website designer. I have no idea how to design and build a website. It is my goal to someday learn. I am a pretty quick study and fairly technical, but have never had the time to really delve in. After switching to hostmetro, I decided to try and transfer my site from bluehost by myself. That was a mistake! First off, I changed the name servers prematurely, so I effectively took my site down before it was ready. When I realized that mistake, I switched them back to bluehost to give me time to make the transfer. I downloaded my site from bluehost and uploaded it into hostmetro, but I had no idea what folder to put it in or what to do with it afterward. I had a scare when I loaded a new version of WordPress on hostmetro, and it appeared I had lost all of my articles to date. That was a bad feeling!

Finally I decided to ask for help. Every time I tried to google how to do something on hostmetro, I only got results for host gator. Apparently hostmetro is new enough that there isn't much written on the web. Hostmetro has the option to chat, call in, or submit a support ticket. I decided to submit a ticket and got a response within an hour or so. I provided my bluehost login because hostmetro advertised they could transfer my site for me. Unfortunately they came back and said bluehost requires everything to be downloaded to the local machine, so I had to go and download my site from bluehost and then upload it to hostmetro via cpanel. Then hostmetro went ahead and did the rest, building out my wordpress site. They informed me when it was done and I went into godaddy to change the name servers again. It takes a couple of days for the domain to resolve to the new host, so I waited.

Finally, after two more days I started trying to access my website. I could access it via some browsers, but not with others. When it did load, it would load very slowly. I could access it on my phone, but not my tablet or laptop. Arggghhhhhh!!! I could log into WordPress, but couldn't access the admin panel. I went back to hostmetro, and was told I needed to clear my browser cache. I did, but no dice. I wrote back to complain and then suddenly everything started to work. It's quick, responsive, and works in every browser.

The saga of switching hosts lasted over a week, but in the end everything worked out. For the price, you can't beat it. Hostmetro was responsive and helpful and figured out whatever issues I was having for me, even though I probably created most of them. And now I know that I really need to find the time to buckle down and learn how to build a website and use cpanel. In the meantime, I'll keep writing. I have three years before I have to think about changing. Tell me what hosting service you use and why in the comments.

 

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